Authenticity Guide

Our Authenticity Guide explains why pet medications and products may look different, what to check when buying online, and how we source our products responsibly.

Here are a few things you should know when evaluating the authenticity of pet medications and products so you feel confident about what you're giving your pets.

Our Approach to Product Sourcing

furlife is part of Pasture Group, a Singapore-listed healthcare company (SGX:UUK). Pasture Group is licensed to deal with pharmaceutical distribution and is regulated by the Health Sciences Authority (HSA) of Singapore. Additionally, our subsidiary in Malaysia is licensed to conduct healthcare services.

furlife sources healthcare products through established supply chains and works with suppliers that meet our standards for quality and reliability.

Our team operates with experience in regulated pharmaceutical distribution and applies similar attention to handling, sourcing, and storage practices.

Why Pet Medication Packaging May Look Different

Pet medications can sometimes look different depending on where they were manufactured or originally distributed.

Common reasons for packaging differences include:

Country-specific regulatory requirements
Different countries require different labeling formats, languages, and regulatory information.

Manufacturing locations
Some products may be produced in multiple approved manufacturing facilities, which can result in small packaging differences.

Market-specific packaging
Pharmaceutical companies often produce packaging variations for different regions or distributors.

Because of these factors, it is normal for packaging to vary slightly between markets.

What Pet Owners Should Check

When purchasing pet medications, pet owners should always look for key indicators that the product has been properly manufactured and distributed.

These include:

• Sealed packaging
• Clear expiry date
• Batch or lot number printed on the package and product – these must match
• Purchase from a trusted company that has a proven track record

Our Commitment

We believe that transparency builds trust.

Our goal is to provide pet owners with clear information about pet medications and pet products so they can choose what is best for their pets with confidence.

Questions About a Product?

If you have questions about a product purchased from furlife, our team is happy to help.

Drop us a message at petmed@pacificbios.com